Why Our Members Love Training at Stack House Gym
At Stack House Gym we pride ourselves on delivering the best fitness experience for our valued members. We understand that the people make the place and this is why our members are at the heart of everything we do. From the equipment we purchase through to how we manage individual memberships; we provide a bespoke service from start to finish. This is why we can proudly say that being a member at Stack House is more than just having a gym membership, it is belonging to a community and knowing you are valued. In this blog we’re going to explore some of the ways in which we stand out from the crowd, and the reasons why our members believe we’re the best gym in Essex.
Relationship With Our Members
At Stack House Gym we hold the customer experience in high regard. As a member, it is really important to us that you have a positive experience each and every time you visit us. This is why we don’t have coded barriers or pods and our check-in system will always allow our staff the opportunity to have a chat with you. As a local and independently owned business, the personalised experience is really important to us. As a member of Stack House we want you to be recognised when you arrive, welcomed and to be able to speak to someone about any issues you may be having or to get advice and guidance on your fitness journey. Our friendly and welcoming staff are always on hand to deliver to you the member experience that you deserve. One of our unique selling points and why we think members love coming to train with us, is our Staff! Our staff are friendly, welcoming and caring; true ambassadors for the community we foster at Stack House Gym.
Our equipment range is one of the aspects in both of our facilities that we are most proud of. Our equipment range is the most extensive of any gym in the entirety of Essex. Whatever your pursuit, whether bodybuilding, powerlifting, strongman, CrossFit or general health and fitness, we have you covered. Our equipment has been picked so that everyone from beginners to the most experienced of athlete is able to get the most out of their training. We always try to find the best so that our equipment is not only diverse, but is also of significantly better in quality. We primarily use Hammer Strength equipment, widely recognised as the gold standard in strength equipment, however, we regularly hand select equipment from a wide range of suppliers who offer the best equipment. By having this flexibility we can always ensure our gym floor has the latest and best equipments and we can keep up with new developments in the industry. We are constantly hunting down the best version of what we want to add to make sure that our member experience is the best it can possibly be.
At Stack House we want to ensure that you are able to have the complete fitness experience. For this reason we have onsite an Sport Therapist and Physiotherapist providing massage and other treatments at both Stack House Gym in Rayleigh and Westcliff. Injury recovery or for general muscular maintenance you can get a high quality treatment at an additional affordable cost. We also have a supplements bar where you can purchase protein shakes, protein tubs, protein bars and any drinks you would like to complement your training and recovery. Our staff are always on hand to offer guidance on making sure you are getting the right product for your requirements. We also offer freshly cooked and prepped food at Champs Kitchen at Stack House Rayleigh.
Over the last 3.5 years Stack House Gym has reinvested in excess of £120,000 on facilities and equipment. This is part of the management’s ongoing commitment to making sure that each gym is the best space it can possibly be. It is important to us that you get excellent value for money, therefore we are continuing to make regular investments so that we can deliver that to you. Our commitment is to continue to evolve our space according to the needs of its members, rather than have one upgrade over many years.
All members are welcomed warmly and see that our services, facilities and equipment are in constant motion as we strive to make the improvements to keep us ahead of the curve and keep us as the best gym around.